Paytm Accelerates User Migration to PSP Banks: Understanding the Transition

In recent developments, Paytm, under its parent company One 97 Communications (OCL), has received the green light from the National Payments Corporation of India (NPCI) to commence the migration of its users to new banks for UPI transactions. This pivotal decision follows NPCI’s authorization granted to OCL back in March, allowing it to operate as a Third-Party Application Provider (TPAP) within a multi-bank framework.

The Transition Unveiled

Under this transition, Paytm will orchestrate the migration of its users from its existing Paytm Payments Bank to accounts held with four prominent banking institutions: Axis Bank, HDFC Bank, State Bank of India (SBI), and YES Bank. The primary objective behind this strategic move is to ensure uninterrupted UPI payments for both users and merchants alike. Notably, users with existing “@paytm” handles will be prioritized for migration.

Understanding the Rationale

NPCI’s endorsement of this transition underscores the significance of Paytm’s collaboration with these partner banks. Following previous regulatory constraints imposed on Paytm Payments Bank, this new arrangement is imperative to sustain and enhance the provision of UPI services to its vast user base.

Implications for Paytm Users

Amidst this transition, Paytm reassures its users of a seamless experience, assuring continued access to UPI payments and AutoPay mandates. Leveraging the robust infrastructure of its new banking partners, Paytm guarantees the security and reliability of UPI transactions. Upon completion of the migration process, users will witness a transition in their UPI IDs, with ‘@paytm’ being replaced by one of the following: @ptsbi, @pthdfc, @ptaxis, or @ptyes.


In essence, Paytm’s proactive approach towards user migration to PSP banks heralds a new era of efficiency and reliability in UPI transactions. By forging strategic alliances with leading banking institutions, Paytm underscores its commitment to delivering unparalleled financial services to its diverse user base. As this transition unfolds, users can rest assured of a seamless transition, backed by the promise of enhanced security and uninterrupted service delivery.

Scroll to Top